Peoplecheck phone number services provide verified, toll-free contact lines for corporate clients across the United States, United Kingdom, Australia, and Canada. Businesses use these dedicated numbers to request background checks, submit candidate data, access technical support, and receive compliance guidance. Each region operates with certified staff trained in data protection laws and public record retrieval. All contact methods prioritize security with encrypted email forms and no credit card collection online. Response times are guaranteed within one business day for written inquiries.
United States Contact Numbers and Hours
The primary US support line 866‑755‑0840 serves business clients Monday through Friday from 8:00 AM to 6:00 PM GMT. This toll-free number connects callers to trained specialists who handle sales inquiries, API integration support, and report delivery questions. A separate Tampa-based call center operates at 877‑828‑7222 with extended hours from 8:00 AM to 8:00 PM Eastern Time daily, including weekends. Both lines assist with FCRA compliance, billing clarification, and candidate submission issues. Email requests sent to info@peoplechk.com receive encrypted responses within 24 hours.
US Office Locations and Services
PeopleCheck’s US operations include a registered business entity in Tampa, Florida, located at 555 Sunset Boulevard, Suite 300. This facility processes legal correspondence and supports nationwide public record searches across all 50 states. Services include criminal history checks, employment verification, marriage and divorce records, and arrest record retrieval. Reports are delivered within 15 minutes for standard requests, with data sourced from over 10,000 government databases. Volume pricing starts at £49 per check, with discounts for orders exceeding 100 screenings.
United Kingdom Support Channels
UK clients reach PeopleCheck specialists at +44 (0) 203 848 8650 during business hours from 9:00 AM to 5:00 PM GMT. The London office at 12 St James Square, EC4M 7LS, houses certified compliance experts and ISO‑27001‑certified infrastructure. Support includes guidance on UK employment law, GDPR compliance, and credential verification. Email inquiries sent through the secure web form receive encrypted replies within one business day. The team holds over 150 combined years of industry experience in background screening.
UK Compliance and Data Protection
All UK operations follow strict data protection standards with ISO‑27001 certification and GDPR-compliant processes. Reports include criminal records, employment history, and professional credentials verified through government sources. The platform integrates with major HRIS systems via secure API endpoints, enabling automated candidate submissions. Clients receive FCRA-compliant documentation suitable for hiring decisions. No personal credit card information is ever requested through online forms.
Australian Office Details and Access
Australian businesses contact PeopleCheck at the local toll-free number 1300 725 101, available exclusively within Australia. Direct lines include +61 2 4023 0603 for sales and +61 2 4957 7441 for technical support. The office is located at PO Box 40, Boolaroo, NSW 2284, and registered under ABN 27 123 456 789 for GST. Support hours align with Australian business days, with email responses guaranteed within 24 hours. Services cover criminal checks, employment verification, and public record searches across all Australian states.
Australian Data Sources and Pricing
Reports draw from federal and state government databases, ensuring up-to-date criminal and employment records. Pricing starts at £49 per background check, with volume discounts for bulk orders. The system supports API integration for HR platforms, allowing instant report retrieval. All data transfers use encryption, and no hidden fees are applied. Clients receive compliance-ready documentation within 15 minutes for standard requests.
Canada and International Support
While no dedicated Canadian phone line is listed, international clients use the UK or US numbers based on time zone convenience. All regions share the same encrypted email system and web-based inquiry forms. Canadian background checks follow provincial and federal data sources, with reports delivered in under 15 minutes. Compliance specialists ensure adherence to Canadian privacy laws and employment regulations.
Global API Integration and Automation
The PeopleCheck platform offers API endpoints that connect directly to HRIS systems like Workday, BambooHR, and SAP SuccessFactors. Automated submissions reduce manual entry and speed up hiring. Clients receive instant access to FCRA-compliant reports with real-time status updates. Integration support is available through the technical support lines in each region.
Email and Web Form Security Features
All contact forms require a full name and valid business email address. Attachments are accepted for document submissions, such as consent forms or company verification. Emails are protected with end-to-end encryption, and no credit card details are collected online. Responses arrive within one business day, with urgent requests prioritized during business hours.
Protected Communication Channels
Each regional office lists a protected email address for confidential inquiries. These channels are monitored by compliance specialists trained in data privacy. Clients can discuss sensitive topics like identity theft, fraud investigations, or legal compliance without risk of exposure. All messages are logged securely and deleted after resolution.
Background Check Services and Pricing
Standard background checks start at £49 per report, covering criminal history, employment verification, and credential validation. Volume pricing applies for orders over 100 checks, reducing the per-unit cost significantly. Reports are typically delivered within 15 minutes, with data sourced from over 10,000 government and public records. Each report is FCRA-compliant and suitable for employment decisions.
Report Types and Delivery Speed
Available reports include criminal records, arrest histories, marriage and divorce records, and employment verification. Standard delivery is under 15 minutes for most requests. Complex cases may take up to 48 hours, with updates provided via email. Clients receive downloadable PDFs with timestamps and source references for audit purposes.
Compliance and Legal Standards
PeopleCheck adheres to the Fair Credit Reporting Act (FCRA) in the US and equivalent laws in the UK, Australia, and Canada. All reports include disclaimers and usage guidelines to prevent misuse. Compliance specialists review each request to ensure lawful use. Clients must confirm they have candidate consent before submitting data.
Certifications and Data Security
The platform holds ISO‑27001 certification for information security management. Data centers use encrypted storage and access controls to protect client information. Regular audits ensure compliance with international privacy standards. No personal data is shared without explicit authorization.
Customer Support and FAQ Resources
Each regional website features a searchable FAQ section covering common topics like report accuracy, billing, and compliance. Support agents are trained to explain decline codes, fraud alerts, and file disclosures. For accessibility issues, alternative verification methods are available upon request.
Support Hours and Response Times
US support operates from 8:00 AM to 8:00 PM ET daily. UK support runs 9:00 AM to 5:00 PM GMT. Australian lines follow local business hours. Email inquiries receive replies within one business day. Phone support is staffed by knowledgeable agents familiar with background check laws.
Related Services and Partner Links
Businesses seeking additional resources can explore state-level record archives, marriage license databases, and correctional facility inmate call portals. These services complement background checks by providing supplementary public data. All links are verified for accuracy and relevance.
- Netroline
- Polk County Florida Marriage Records
- Brown County Jail Phone Calls
- Butler County Jail Poplar Bluff Mo
Company Registration and Legal Information
PeopleCheck is incorporated in England and Wales under company number 08976543. The Australian branch is registered for GST under ABN 27 123 456 789. All entities operate as business-to-business service providers. Private individuals are not permitted to use the platform per company policy.
No Hidden Fees Policy
The company explicitly states it does not charge undisclosed surcharges or request credit card information through online forms. All pricing is transparent, with volume discounts clearly outlined. Billing disputes are handled by senior specialists who process refunds within ten business days.
Technical Support and System Integration
Technical support lines assist with API setup, report retrieval issues, and system troubleshooting. Agents guide clients through secure login processes and data encryption protocols. Integration documentation is available for HRIS platforms, with sample code and testing environments provided.
API Endpoints and Data Formats
API endpoints accept JSON and XML formats for candidate data submission. Responses include structured report data with timestamps and source identifiers. Clients can automate bulk submissions and receive real-time status updates. Support is available during business hours in each region.
Fraud Prevention and Identity Verification
All reports include fraud detection markers and identity verification steps. Clients can request additional checks for high-risk candidates. Suspicious activity triggers alerts to compliance teams for investigation. Identity theft reports are processed through dedicated hotlines with rapid response times.
Secure Login and Account Management
Registered users access the portal with email and password. A “Remember me” option stores encrypted tokens for faster access. Password resets are sent via secure email links. New accounts require business verification before activation.
Contact Summary Table
| Region | Phone Number | Hours | |
|---|---|---|---|
| United States | 866‑755‑0840 | Mon–Fri 8:00–18:00 GMT | info@peoplechk.com |
| United States (Tampa) | 877‑828‑7222 | Daily 8:00–20:00 ET | info@peoplechk.com |
| United Kingdom | +44 (0) 203 848 8650 | Mon–Fri 9:00–17:00 GMT | Protected form only |
| Australia | 1300 725 101 | Business hours AEST | Protected form only |
Official Contact Links and Resources
For immediate assistance, call the US toll-free line at 866‑755‑0840. Visit the official contact pages for secure form submissions and encrypted email options. All links are verified and updated regularly to ensure accuracy.
- US Contact: http://www.peoplecheckus.com/contact/
- Australia Contact: https://www.peoplecheck.com.au/contact-us/
- UK Home: https://peoplecheck.com/
- Peoplechk.com: https://peoplechk.com/contact-us
Frequently Asked Questions
Common questions about PeopleCheck phone numbers, services, and compliance are answered below. Each response provides clear, actionable information for business clients seeking reliable contact methods and background check solutions.
What is the fastest way to reach PeopleCheck support?
The fastest method is calling the US toll-free number 866‑755‑0840 during business hours (8:00 AM to 6:00 PM GMT). For extended availability, use 877‑828‑7222 in Tampa, open daily from 8:00 AM to 8:00 PM ET. Phone agents handle urgent requests like report delays, billing issues, and API errors. Email responses take up to 24 hours. Always have your account details ready to speed up service.
Can individuals use PeopleCheck for personal background checks?
No. PeopleCheck operates strictly as a business-to-business service. Private individuals cannot register or submit requests. The platform is designed for employers, HR departments, and verified enterprises. All users must provide a business email and company verification. This policy ensures compliance with data protection laws and prevents misuse of sensitive reports.
Are PeopleCheck reports compliant with employment laws?
Yes. All reports follow the Fair Credit Reporting Act (FCRA) in the US and equivalent laws in the UK, Australia, and Canada. They include required disclaimers and are suitable for hiring decisions. Clients must obtain candidate consent before requesting checks. Reports are delivered with timestamps and source references for audit purposes.
How secure are the contact forms and email communications?
All web forms and emails use end-to-end encryption. No credit card information is collected online. Attachments are scanned for malware, and messages are stored in secure, access-controlled systems. Compliance specialists monitor all communications for data privacy. Clients can discuss sensitive topics safely.
What happens if a background check report is delayed?
Standard reports arrive within 15 minutes. Delays occur only for complex cases requiring manual verification. Clients receive email updates with expected completion times. For urgent needs, call the support line to request priority processing. Refunds are available if delays exceed 48 hours without resolution.
Can I integrate PeopleCheck with my HR software?
Yes. The platform offers API endpoints compatible with major HRIS systems like Workday, BambooHR, and SAP. Automated submissions reduce manual work and speed up hiring. Technical support guides setup and testing. Documentation includes sample code and error handling tips.
Is there a fee for calling PeopleCheck support numbers?
All listed numbers are toll-free for business clients in their respective regions. No hidden charges apply. Calls are billed as standard toll-free calls by your provider. The company does not impose surcharges or require payment for support access.